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Please complete the form below and we will get back to you.

You were recently party to a complaint lodged with the FAIS Ombud's office. Please take a moment to complete this short survey to tell us about your experience. Your feedback will be used to improve our service. Your responses will be kept confidential.

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Please complete the form below:

FAIS/FSOS Ref#

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1. How easy is it to find us?

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2. How did you find out about us?

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3. How would you rate your experience

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4. Were you given regular feedback on the matter?

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5. If you are a complainant, was your complaint acknowledged within 7 working days?

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