Insurance is all about managing risk, and when it comes to motor vehicle insurance the two most important aspects that affect the risk posed by

As consumers, we often underestimate the power that comes with understanding our rights when dealing with financial services providers. It is the responsibility of organizations

The FAIS Ombud wishes to inform its stakeholders and consumers that it has changed its postal address to PO Box 41 Menlyn Park, 0063. This

Every year since 1983, March 15 has been celebrated as World Consumer Rights Day, and it is an opportunity for the Office of the FAIS

The Office of the FAIS Ombud welcomed the recent resolution of a complaint by a major Financial Service Provider (‘FSP’) involving a complainant who suffered

South Africa’s ongoing power crisis continues with seemingly no end in sight and there is a possibility of sustained load shedding for the next two

By Communications The Office of the FAIS Ombud participated in the 3rd edition of the Money Smart Week South Africa (MSWSA2022). As a key player

By Case Management Credit insurance refers to an insurance policy (such as a life insurance policy, disability and dread disease policy, retrenchment policy, salary protection

By Communications The Office of the FAIS Ombud successfully launched the 2021/22 Annual Report. The report was officially released on the first week of December

The Financial Advisory and Intermediary Services Ombud (FAIS Ombud) is urging consumers to exercise caution when investing in cryptocurrency. With the increasing digitization of the