Since the beginning of the year, South Africa has seen a succession of interest rate increases, putting financial strain on individuals and families across the

Retirement is a significant milestone in one’s life, a time when the financial resources accumulated over years of hard work should provide peace and security

Funerals play a very important role in many cultures in South Africa, and they can cost a lot of money. Funeral policies, therefore, play a

Finding insurance that fits your budget and provides the appropriate level of cover is a careful balancing act that remains a grudge purchase for most.

Notice – FAIS Ombud Budget and Levy proposal (PDF) Comments Template – Budget and Levies Proposal (Word Doc) ANNEXURE A – C (PDF)

In an effort aimed at promotng consumer empowerment and financial literacy, some of the financial ombud schemes in South Africa, namely the Ombudsman for Banking

In an effort to enhance consumer financial awareness, the Financial Advisory and Intermediary Services (FAIS) Ombud will participate in Money Smart Week South Africa, which

Our Office received an invitation to participate in a financial health and wellness initiative organized by a notable organization in June 2023. The collaboration between

The FAIS Ombud has been receiving numerous complaints related to phishing incidents, particularly involving email interceptions between the complainant and their broker, which often result

In November 2019, the respondent’s representative contacted the complainant with a proposal to trade in an upcoming IPO with any amount and make more profit