Dispute resolution in the financial sector

In an increasingly complex world, disputes between consumers and financial service providers are inevitable. In collaboration with the FAIS Ombud, Office of the Pension Funds Adjudicator (OPFA), the National Financial Ombud Scheme (NFO) has partnered together during the Money Smart Week SA 2024 (MSWSA) campaign to emphasize the crucial role of fair and effective dispute resolution services offered free of charge to all our consumers by our Ombud Schemes. The campaign will resume on the 26th August, and will be themed on helping ”Protect Your Money , Secure Your Future” and will come to a close on the 1st September.

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