The Office noted media reports that consumers, most notably the elderly, have reported unauthorised funeral policy premium deductions against their SASSA grants. The Office of

A life annuity (or guaranteed annuity) is an insurance product that uses your retirement savings to purchase a guaranteed, regular income for the rest of

A credit life/protection policy is insurance specifically designed to cover your debt if you can’t repay it due to disability, unemployment, or death. Therefore, if

The Office of the FAIS Ombud would like to warn the public about an ongoing cryptocurrency recovery scam that impersonates the Office of the FAIS

All risk cover, and specifically for our discussion today, Business All-Risk Policies are broad insurance covers protecting listed business assets (like laptops, phones, equipment, or

As we prepare to celebrate Youth Day on Tuesday, 16 June, the Office of the FAIS Ombud would like to take the opportunity to focus

On 19 October 2022, the Financial Sector Conduct Authority (FSCA) published the declaration that Crypto Assets are financial products under the Financial Advisory and Intermediary

Owning a vehicle provides convenience and mobility, but it also comes with financial risks. For this reason, many South Africans rely on vehicle insurance to

The Office has issued numerous press releases regarding tracking device-related complaints, yet it continues to receive them. The case reported below is yet another example

With Minister Enoch Godongwana set to deliver his budget speech on 25 February 2026, and with the end of the tax year fast approaching on